Returns & Exchanges
At Plunge, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed items with original tags attached. Whether the fit isn't right or you've changed your mind, our goal is to make your exchange or refund process as seamless as possible.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return packing slip to include inside your package.
Pack and Ship
Securely pack your items in their original packaging, attach the prepaid label to the outside, and drop it off at any authorized shipping location.
Receive Your Refund
After our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing